Adept at crisis communications, stakeholder relations, media management and internal communications, Dominic is able to turn his hand to whatever is required at both a strategic and operational level. Dominic's experience, knowledge and insight were invaluable in reviewing and helping us to develop our communications function. He takes an evidence based approach to assess risk and provide logical proposals and solutions. With a sound grasp of strategy and a deep understanding of the various communications disciplines, as well as how they play out in different organisational contexts, he was also able to provide the interim support we needed while we recruited into new roles.His personable approach combined with critical challenge further contribute to Dominic being a flexible and skilled asset for any organisation.
Dominic is a strategic thinker - he just gets it. I can give him instructions on an output basis and he delivers every time. I don't have to micro -manage. High levels of trust and confidence mean I can let him get on with stuff. He always checks in to ensure I'm updated and that he has understood the nuancing. He identifies land mines before I step on them and is very confident in telling me what he thinks I should do - in a good way! He is politically savvy and really understands how comms “land” - both internal and external. He has stepped into the reactive and operational space for me too and turns his hand to whatever I throw at him.
Dominic supported the District Council as lead communications professional on an interim basis at a time of significant change within the authority. His extensive experience and knowledge of local government allowed him to provide myself and senior elected members with sound and timely advice, whilst at the same time providing mentoring support to two media and communications officers at the beginning of their careers. With a practical, can-do approach Dominic quickly established important relationships both within and beyond the Council at a critical time for the authority.
Chessum Communication were instrumental in the successful launch of our community business in Gressenhall. They helped us develop a phased, proactive approach to communications with clear objectives and created engaging online content to build a strong community of supporters and investors.
Dominic was brought into EEAST at a challenging time for the organisation. He quickly and astutely identified critical issues to be addressed and within weeks had galvanised an under-performing team to deliver effective communications during a time of change and crisis. While with us, Dominic implemented a new communications strategy for the Trust and he can take credit for the improvement of internal and external communications and stakeholder relations. His experience, integrity and organisational acumen was of enormous benefit.
We commissioned Chessum Communication to write a suite of ‘How to ….’ guides to help community pub groups deliver effective communications. The guides and accompanying templates covered topics ranging from planning and audience development to content creation and making the most of social media. The information provided was practical and useable by people with little or no experience in PR and now form a valuable part of our support for community businesses.
Our company needed a completely fresh look at marketing and we asked Dominic to provide us with a critique of our current approach and make recommendations for improvement. We were really pleased with the work as it not only challenged our assumptions, forcing us to rethink things we thought we knew, but also suggested some fresh and innovate ways to take our marketing strategy forward. We are now much clearer about where we should be prioritising marketing resources.
Dominic is a very accomplished communications specialist working at the leading edge of his profession. Able to operate at both a strategic and operational level, he is both innovative and imaginative, creating high quality solutions, ideas and campaigns for internal and external consumption. A critical asset for any business.
Charm, logic, determination, business nous and creativity – all characteristics and capabilities that Donna brings to the table. She’s a consummate professional, a first-rate communicator and great to work with - your organisation will benefit from her advice.
Chessum Communication bring bags of practical experience and insight to their media training sessions. Their understanding of how the press operates and wide knowledge of public sector communications, particularly the health service and local government, is invaluable for both members and staff. Their foresight and reasoning, relayed throughout a series of engaging sessions, will help you to navigate the ever-changing media landscape and deal with the constant challenges of reputation management.